Monday, September 5, 2011

The Buffalo Wild Wings draft party blew-up in my face

Buffalo Wild Wings' commercial suggests if you want to stay longer all you need to do is let the bartender know and at a push of a button the game goes into overtime. Or if your boss is nagging you to come back from your lunch break. No problem. [Bartender pulls a lever] there's a hurricane in the area! "Guess we have to hang back and ride this thing out."

This advanced technical prowess couldn't be further from the truth. In reality, they don't know how to reset a wireless router.

The BFFG 2011 draft party fell apart. Nobody could get online. I asked for help but the BWW staff was way too busy to deal with me and my 'reserved' draft party. I explained to one employee that all they needed to do was turn the router off then back on and she thought I meant to kill the power to the whole place. Duh! Jim's remark was the best. "They probably don't have a clue where the router is dude." Agreed.

The manager came out, as we were all leaving, and her appearance only added to the overall let-down. I was too upset to even say anything. Thankfully the girls had my back. Erin said to the manager, "That's ok mam. We're gonna leave now and not pay for any of this [drinks]." Leslie followed up with a nice email complaint to BWW headquarters. Who knows if their email works.

Luckily I can reset the draft in Yahoo without a glitch. We'll try again on Wednesday evening at 5:15.

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